FAQs
Hot-n-Cold Packs
What are the Hot-n-Cold packs made of?
To construct the packs we use a high quality cotton on one side and soft flannel on the other side. The cotton side will feel cooler to the touch and the flannel side will feel warmer to the touch. We fill our Hot-n-Cold packs with long grain white rice. Therapeutic grade essential oils are added according to customer specifications.
How long do I heat my Hot-n-Cold pack?
Every microwave is different, so heating times will vary. We recommend you start by microwaving for 30 seconds and then continue in 30 second increments. As a guide, a 4×4 size takes approximately30 seconds, a 4×8 60 seconds, a 4×12 90 seconds, etc. The bigger your Hot-n-Cold pack, the longer it will take to heat up. In order to evenly distribute the heat, move the rice around inside the pack after every minute of heating and again before using. Carefully check to make sure it has reached a comfortable temperature before applying to skin.
What brand of essential oils do you use in your Hot-n-Cold packs?
We do not endorse any one brand of essential oils. We carefully select the best brand for each of the scents we offer. ALL of the essential oils we use are strictly Therapeutic Grade, and must receive an excellent rating by our team to make it into our Hot-n-Cold Packs. Unscented packs are always available for those who prefer no scents or want to add their own essential oils.
How long will the smell of the essential oils last in my Hot-n-Cold pack?
It depends on how it is stored. We recommend storing in an airtight container or sealed baggie to prolong the scent. When stored in a sealed manner, it will last anywhere from a few weeks to 6 months. Left out in the open, the smell will fade much faster, usually within a few weeks.
What are the Hot-n-Cold packs made of?
To construct the packs we use a high quality cotton fabric on one side and a soft flannel fabric on the other side. The cotton side will feel cooler to the touch and the flannel side will feel warmer to the touch. We fill our Hot-n-Cold packs with long grain white rice. Therapeutic grade essential oils are added according to customer specifications.
Can I re-scent my Hot-n-Cold pack?
Yes. You may add a few drops of essential oils directly to the fabric of your Hot-n-Cold Pack. Always follow the manufacturer instructions when using any essential oils.
I've used heat packs in the past and they started to smell bad. Will this happen with these Hot-n-Cold Packs?
While we cannot comment on any other heat packs, we can tell you that we use long grain white rice in our Hot-n-Cold Packs. Rice is naturally absorbent, making it ideal for use delivering warm, moist heat. Even though it is dry to the touch, it absorbs small amounts of moisture from the air. Once heated, this moisture is then released, reaching deep into the muscles and tissues where it is applied. It also absorbs the essential oils we use to scent the Hot-n-Cold Packs and then releases that scent when it is heated up. Eventually the essential oils will evaporate and the pack will no longer smell like them. It will simply smell like rice. However, the Hot-n-Cold Pack will also absorb smells from the air around it, especially if placed in a freezer without being in a sealed bag or container, which is why we strongly recommend storing the pack in an airtight container when not in use. Whatever scents the pack absorbs will be released when it is heated.
Is the Hot-n-Cold pack machine washable?
No. Do not get your Hot-n-Cold Pack wet. You may disinfect a Hot-n-Cold Pack by microwaving for approximately 3 minutes. The actual time will vary depending on your microwave’s wattage and the size of your Hot-n-Cold Pack. Start with 2 minutes and continue to heat in 30 second increments until the pack is too hot to touch with your bare hand. Do NOT try to handle the pack until it has come back to room temperature. Use caution when disinfecting!
Masks
What are the masks made from?
We use two layers of 100% cotton on each mask. Then pleats are added to the fabric which offers extra layers of protection. Our masks come with a pocket so that you may add your own filter if you choose to do so. They are also constructed with a channel for a nosewire which can be removed or replaced as desired. We make absolutely no guarantees of any kind regarding the effectiveness of using these masks to prevent any type of illness.
Can I wash my mask?
Yes. You may hand or machine wash your mask using warm water and mild detergent. For best results hang to dry. If you tumble dry, use a low heat setting only since cotton shrinks when heated.
Towels
What are the washing instructions for my towel?
Machine wash warm with like colors, tumble dry low. We recommend washing your towel for the first time on COLD and adding ½ C white vinegar in place of fabric softener. This will help color-seal your towel and help prevent fading or bleeding in future washes. The first few times you wash your towel it is normal for a large amount of lint to collect in your dryer. The towels are designed to shed some lint and plump up in size for the first 3 wash and dry cycles.
Aprons
Is my apron machine washable?
Yes. You can machine wash your apron on cold and tumble dry on low heat or hang to dry.
Common Questions
Does it cost more to do a custom order?
No. Prices are the same for in-stock and custom orders. The exception to this is when using a customized fabric. If Craft with Me designs your fabric to be printed and used in a product, a custom price quote wil be given.
Do you make items I don't see on your website?
Yes. We love designing and creating things and will collaborate with you to help craft your ideas into life. Please contact us directly to review your ideas.
How long will it take to get my order?
Custom orders are generally filled and ready to ship within 7 business days. During peak times, like holidays, additional time may be needed. The time quoted is the time it will take for your item to be completed and ready to ship.
You may choose shipping speed and method at checkout. For large quantity orders, please email us for a custom quote on turnaround time.
Do you offer discounts?
Yes. We offer bulk discounts of 20% off when purchasing 20 or more of the same item. We also periodically offer coupons and discounts to page subscribers and social media followers-so don’t forget to follow us and sign up for email updates!
Do you offer local pickup?
Yes. If you are located in or around Star, Idaho, you may request the local pickup option at checkout.
